FAQs

So, where can I get these delicious Hard Seltzers?


That is an excellent question. You can always buy them on our website.  We’re also dropping product in local retailers around our home base in beautiful Orange County, California.  Check back often for updates.


Where can I get a keg?


Unfortunately, those aren’t currently in the plan. Sorry to ruin your keg stand plans.


Can you tell me about the ingredients and nutritional information?


Happily. We’re very proud of what we’ve achieved. Our Hard Seltzers are made from a blend of carbonated water, our innovative alcohol base and real fruit. No fake, pre-packaged glop here. If you really want to get into it, check out the full deets in the links below.

 


Is Elephant Craft Hard Seltzer gluten-free?


It sure is. We’ve taken extra care to ensure that our seltzers are made with naturally gluten-free ingredients. Why? Because we love you. That’s why.


Does Elephant Craft Hard Seltzer have yeast?


Nope,  we use a fancy filtration process that removes any trace of yeast.


What are the sweeteners used in Elephant Craft Hard Seltzer?


Trick question. There are absolutely no sweeteners or added sugar. We’re all natural, baby.


Does Elephant Craft Hard Seltzer contain allergens?


Nope. Zip. Zero. Zilch. Nada. Elephant Craft Hard Seltzer doesn’t have any FDA-recognized allergens. And man, those people are sticklers. However, as confident as we are, you should still always exercise caution if you do have allergies. Our seltzers are packaged in facilities that may use allergens., which may include milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat and soybeans. We, of course, exercise extreme care and caution to stay clear of all that, but if you have any allergen concerns, please chat up your physician prior to cracking open our products. Better safe than sorry.


Does Elephant Craft Hard Seltzer contain hops?


Nope, we’re leaving that for the beer guys.


Does Elephant Craft Hard Seltzer contain caffeine?


That’s a negative, but we know a really great coffee shop if you need a fix.


Do any Elephant Craft Hard Seltzer flavors contain sulfites?


That’s a scary sounding word. So that’s a hard no. We avoid putting scary sounding things in our seltzers.


What’s the expiration date?


Elephant Craft Hard Seltzer is best enjoyed up to 6 months after it’s been purchased.


How long does it take my order to ship?


We process and pack orders within two business days. Shipping then takes one to three business days, assuming you’re not living in some shed off the grid. Please keep in mind that depending on the timing of your order, it can take up to five business days total to arrive at your doorstep. Packages are not shipped out on the weekends, so orders placed Friday through Sunday will be packaged on Monday. We do not ship out on holidays. In a nutshell, you can expect to be enjoying our delicious seltzers within 5 business days. Lucky you.


Do I have to be 21+ to order Elephant Craft Hard Seltzer?


Nice try, Skippy. It should go without saying that the rules regarding drinking age still apply online. ID will be required to receive your delivery.


Do I have to be present to accept my delivery?


Yes, you do, but it doesn’t have to be you. It just needs to be someone who is at least 21 years old with a current and valid ID to accept the delivery. Carriers will not leave packages unattended. You get three chances, after the third missed delivery attempt, your package goes back to the warehouse, and you will NOT receive a refund. Sorry, we don’t make the rules. Actually, we do, but this one was out of our hands. So try not to let that happen, it’s a bummer for everyone. We’re always here to help avoid unfortunate issues like this. Reach out anytime: help@elephantcraftseltzer.com


How do I track my order?


It’s easier than following your significant other. We send you a confirmation email with a tracking number, you stalk its progress. We’ll send you a confirmation email with a tracking number. The anticipation builds from there.


What do I do if I want to cancel or change my order?


No sweat, my friend. Drop us a line at help@elephantcraftseltzer.com and we’ll do what we can to get things handled. Real people are standing by.


Why did Elephant Craft Hard Seltzer partner with Wildlife Conservation efforts?


We’re huge fans of elephants, particularly the noble African Elephant, who’s sadly facing major threats in their natural habitats. We’re not down with that one bit. So we’ve partnered up with like-minded charities and non-profits who are championing to rescue, rehabilitate and re-shape their story. We’re giving 1% of our sales toward this cause.


How can I invest in the company?


It’s clear you have excellent taste in seltzers and business opportunities. For more information, visit https://www.startengine.com/elephant-craft.


Can I partner with Elephant Craft Hard Seltzer?


Let’s get a conversation going. We’re always open to collabs. Visit our contact us page or message us on social media. Or you can try a carrier pigeon too. Just give us some time to respond. Patience, grasshopper, We’ll get back to you.


How can I work for Elephant Craft Hard Seltzer Company?


Are you a nice, hard-working, smart individual? Emphasis on all three of those traits. We’re always looking for smart and friendly people to join our herd. Reach out on our contact page, and be sure to brush up that resume.